Case Study: Marriott International Data Breach

Personal Information from 500 Million Marriott Guests Exposed in Recent Hack

Marriott International, a large, global hospitality company that oversees one of the largest hotel chains in the world, recently announced that its guest booking system had been hacked.

Marriott indicated that information from approximately 500 million of their guests had been exposed in the breach, making this one of the largest cyber-incidents in history.

Specifically, guests who have made bookings with the company’s Starwood properties on or before 10th September 2018 may have had sensitive information—including names, addresses, phone numbers, email addresses, passport numbers, credit card numbers and other identifying information—compromised. Some of the brands within Marriott International that were impacted include:

Marriott Hotels
Sheraton Hotels and Resorts
St. Regis
W Hotels
Element Hotels
The Luxury Collections
Westin Hotels and Resorts
Aloft Hotels
Plus many more…

Marriot has reported the incident to law enforcement officials and an investigation is ongoing. The company has already begun emailing affected guests and has set up a website and call centre to answer customer questions. If you have been affected, please visit the website.

In addition, Marriot is offering its guests one year of WebWatcher free of charge. WebWatcher is a service that monitors internet sites where personal information is shared, and it generates an alert if evidence of the consumer’s personal information is found. Click here to begin the enrolment process.

For more information on prioritising cyber-security and protecting yourself with robust and competitive cover, contact the insurance professionals at JSW Insurance today. Call us on 01782 607709 or fill in our online quote form.