JSW Insurance key people
Meet our team.
Here is a little about us...
You can find our contact details here as well as a little bit more about what we do at work and at home. Put your mouse over the photo to see us in our younger days! Some of us haven't changed at all!
Nathan Walton / Managing Director
01782 667972
nathan.walton@jswinsurance.co.uk
Work
As Managing Director, my role is to oversee the overall running of our company. I’m involved in moving the company forward making sure we’re always delivering the best insurance products via our outstanding client service proposition. I also ensure that our team are compliant at all times and that we deliver our services to the ultimate satisfaction of our clients.
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I’m very much a family man. I have 3 children and like to spend as much time as possible with them. I love sport – I’m an avid Stoke City fan. I always strive to keep fit, ‘Healthy Body Healthy Mind’ is my motto, and I often do this in conjunction with raising money for our chosen charity – The Donna Louise Trust.
Craig Roberts / Director
01782 667971
craig.roberts@jswinsurance.co.uk
Work
My responsibilities include the servicing of both existing and new clients. I also play a key role in building relationships with insurers helping JSW to deliver some unique products for the benefit of our clients. I am an active networker, ensuring a prominent position for JSW within the local business community. Relationships developed in this way also help me to assist clients as I always have a contact with an organisation who can offer a solution to most problems.
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I am a keen Stoke City supporter and am really enjoying our current time in the Premier League after 25 years of disappointment! I enjoy following cricket and can often be heard in the office giving an opinion on “googlies” and “chinamen”! I enjoy socialising and relaxing at weekends by using my holiday home based in Llandullas (not easy to pronounce after a couple of drinks).
Jennie Squires / Account Manager
01782 667970
jennie.squires@jswinsurance.co.uk
Work
I have been with JSW since ‘Day One’. As Account Manager, I have built my client base by ensuring that I always deliver the best service I can. My clients receive a full start to finish service so whether they need a new policy, renewal, midterm adjustment, to make a claim or just need some helpful advice they can always speak to me.
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What I enjoy most in the world is spending time with family and friends. I am a very sociable person who just likes to have fun! I have recently really started to enjoy ‘getting fit’ and find myself doing some form of exercise most days which has helped me grow in confidence and meet lots of new people.
Paul Tainton / Account Manager
01332 676285
paul.tainton@jswinsurance.co.uk
Work
As an Account Manager my role is to service my existing clients ensuring their covers are up to date and in keeping with their current trade, assisting them with claims and keeping them abreast of current legislation in relation to insurance. I am also involved in attracting new business to the company using existing clients and contacts.
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I have 2 grown up children who I spend as much time as possible with. I am also Chairman of my local cricket club which runs 5 senior sides and 8 juniors sides together with a large social membership, this takes care of most summer evenings and weekends (plus a lot of winter ones).
Philip Croxton / Account Manager
01782 667973
philip.croxton@jswinsurance.co.uk
Work
As a Commercial Insurance Account Manager my job is to make sure my clients always get the right insurance to cover the need of their business. My aim is to make sure that they are fully protected without having to pay the earth for the privilege.
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Married with two boys, as you might expect, my home life revolves around the family. As a dutiful father I am forced to regularly play on the playstation and watch football with the kids. Footy in the park is also a favourite pastime (I'm always in goal)! A pint of real ale or a nice glass of red is a nice way to end the day.
Steve Forrester / Account Manager
01782 667977
steven.forrester@jswinsurance.co.uk
Work
I have a split role, first as Account Manager for personal insurances (motor & home). This involves dealing with new business and insurance renewals. The second part of my role involves developing and maintaining strong relationships with other businesses who introduce their clients to JSW for their insurance. I also take part in many networking events.
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I spend a lot of time in Bristol, as my girlfriend is a Bristolian. I enjoy watching Stoke City and live music events. I enjoy my holidays, and have some sort of addiction to the Canary Islands. Since the business started to support the Donna Louise Trust, I have also become a fan of going to the gym.
Chris Adams / Relationship Manager
01782 667965
chris.adams@jswinsurance.co.uk
Work
My role as the Relationship Manager for JSW is specific to the Landslordsure.co.uk brand. I have worked in insurance for over 25 years in a variety of customer focused roles and have always prided myself on providing a high level of customer satisfaction.
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I have been married for 25 year so the majority of my 'play' time is mostly family centred. I like to keep fit and healthy and any spare time will find me clocking up some miles on my bike. Any other down time is spent reading, listening to music or cooking for family and friends.
Jass Teoh / Trainee Account Manager
01782 661323
Work
As a Graduate Trainee, I try to learn as much as possible about all aspects of Commercial Insurance. I am also involved in developing business with the Chinese community in the UK. The encouragement flow between colleagues is precious to me. There is nothing better than working in an environment like this.
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I loved to sing Karaoke (Chinese culture) when I was in Malaysia, but it has stopped since I have come to UK, it is such a shame. However, I enjoy watching movies and listening music in my spare time. I am not much a party girl but enjoy gathering with friends and just talking.
Steph Key / Account Handler
01782 667968
Work
My role with JSW Insurance is Account Handler providing administrative support for Craig, whilst also helping to provide the high level of client service, which JSW are known for. Paying attention to tiny details and going that extra mile enables Craig and I to work really well together.
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Being a working mum of two, juggling family life with work is nearly always hectic. My husband and children are all sport mad which keeps our evenings and weekends busy, although I can nearly always find a little “me time”. Whether this is a night out with the girls or a little retail therapy – this is guaranteed to keep me sane!
Georgina Pye / Account Handler
01782 667976
georgina.pye@jswinsurance.co.uk
Work
I am an Account Handler in the personal insurances department, working closely with Steve, dealing with all Motor, Household, Travel and Caravan insurances. I handle new policy processing and the administration of existing client business, helping to ensure that the department remains efficient and provides a service which is second to none.
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I live with my partner John, his 2 children & our ginger cat who goes by the name of Emmy. Looking after my family and enjoying our weekends either camping, going for walks, days out or just relaxing at home takes up a quite a bit of my time.
Claire Skellern / Account Handler
01782 667966
claire.skellern@jswinsurance.co.uk
Work
My position as Account Handler re-started in August 2009 following maternity leave. My main duties include liaising with the clients and other employees on a daily basis, keeping accurate records and gathering the necessary information to ensure that work is completed in a timely and efficient manner helping to ensure the best possible service for our clients.
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I have a hectic social life, taking my gorgeous baby girl to different groups and socialising with all of her little friends. Our activities range from swimming, baby yoga, baby massage and music class. I also manage to squeeze in Aqua Aerobics for myself, and, of course, I enjoy spending time with my family.
Jessica Price / Business Administrator
01782 667967
jessica.price@jswinsurance.co.uk
Work
I am JSW’s Trainee Account Handler; I first joined the company in July 2008. My main role is dealing with everyday queries that client's may have. I always act professionally in my role by ensuring that client's queries are handled quickly and efficiently. I am currently working towards my CII (Chartered Insurance Institute) Certificate, helping to maintain the quality standards set by the company and ensuring I have the ability to provide the superb level of service that my role requires.
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After a busy week at work I love to go out and let my hair down. This often involves such things as shopping, going to the gym and socialising with my friends. I also love spending time with my family, one family member in particular - my dog ‘Jasper’.
Julie Hacking / Receptionist & PA
01782 661323
julie.hacking@jswinsurance.co.uk
Work
As Receptionist, I am first port of call for JSW clients operating our busy switchboard. My role involves greeting our visitors and making them feel welcome. I support Nathan as his Personal Assistant managing his diary, dealing with correspondence, and generally keeping things in order.
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I have three grown up sons, the youngest is at University studying Scottish Law. My spare time is spent travelling to Scotland at the weekends where I have a cottage, spending time with family and friends and walking my two dogs Toby and Muffin. I`m a chocoholic and love to bake and cook.
Kerrie Love / Business Development Assistant
01782 661323
kerrie.love@jswinsurance.co.uk
Work
As A Business Developer, my day is filled with making calls to various businesses. My aim is to ascertain renewal dates for any insurance requirements they may have. Once I have done this I send them a letter to confirm dates, and then we call them nearer the time to arrange their quotation.
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I have three kids (all teens), four including the other half!. My house is always loud, chaotic and funny. After time spent with Wii fit, Guitar hero etc. with the kids, I love to walk my dog (Moogi ) named after the dog from Willo The Wisp. I also attempt yoga and enjoy gardening.
Colin Whitfield / Company Secretary
01782 661323
colin.whitfield@jswinsurance.co.uk
Work
My job as Company Secretary allows me to get involved in loads of tasks aimed at helping the firm to trade. I oversee all of our corporate governance – dealing with licences, authorities, compliance etc. I also look after a number of development and marketing projects allowing the insurance team to keep their eye on the ball at all times.
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With three kids, including two teenage girls, home life is never dull! We enjoy doing things as a family, even if it’s only trips to the local retail park, or challenging each other to achieve our personal targets on the Wii Fit. We work hard, so weekends and holidays are always precious to us all.
Christine Mack / Accounts Manager
01782 667974
christine.mack@jswinsurance.co.uk
Work
As Accounts Manager, the main purpose of my job is to oversee the management of the company’s statutory broking bank accounts. This involves dealing with each insurance company’s monthly accounts, refunds to clients, premium financing companies, bank reconciliation and internal credit control. It is a role that I have over 30 years experience in and one that I thoroughly enjoy.
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With two grown up sons (John and Andy) I never thought life would be so busy at 50!! I cycle, play badminton and swim (none of which very well but all with enthusiasm) and spend a lot of time hill walking in the Peaks with my Hungarian Vizsla dog Amber who I also do agility and obedience training with.
Emma Walton / Accounts Manager
01782 667974
emma.walton@jswinsurance.co.uk
Work
My main role is to control the finances of JSW. I arrange payment of all invoices due to suppliers, for example printing, stationery, electricity etc. I also am responsible for administration of staff payroll and assist management with budgets and financial information. I also ensure payment of commission due to our many client introducers.
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As mum to a 4 year old girl, my home life is always hectic. I act as a taxi service to her many hobbies and great social life! I am also actively involved in her school, which is a wonderful small village school. In my spare (!) time and when I can work around my husband’s very busy diary, I really enjoy going to yoga and Pilates classes.